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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Billy

Billy

March 31, 2025

5  out of  5
rating by Billy
"Bella was the representative that called me. Her knowledge and professionalism was very surprising to me. I'm not used to that with customer service representatives!! She is very courteous and set the bar high for any others that might call me. Make sure your boss sees this , Bella, you need a commendation put in your permanent records!!"
We responded:
"Thank you, Billy, for sharing your experience! I'm happy to hear that Bella impressed you with her knowledge and professionalism. Her courteous nature truly sets a high standard, and I'll make sure she receives the recognition she deserves. If you have any more questions or need assistance, feel free to reach out to our office!"
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Brittany

March 31, 2025

5  out of  5
rating by Brittany
"The Service was great! The Agent made sure everything was properly correct before she processed the information and everything was a success."
We responded:
"Thank you, Brittany! I'm happy to know you had a great experience with our service. Ensuring everything is accurate before processing is a priority for us, and I'm glad it led to a successful outcome for you. If you have any more questions or need any other assistance, feel free to reach out!"
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Deborah Worth

March 27, 2025

5  out of  5
rating by Deborah Worth
"Very efficient customer service. Had a payment check get lost in the mail and they resolved the issue quickly and proficiently. Would recommend that office, as you actually have the opportunity to talk to a genuine person (as opposed to a recorded help line)."
We responded:
"Thank you, Deborah, for sharing your experience! I'm happy to know that our team was able to resolve the issue with your payment check efficiently. We strive to provide genuine and personal service, and it's great to hear that you appreciated speaking with a real person. If you ever need further assistance, feel free to reach out to our office."
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Elsie Virginia Ruiz

March 27, 2025

5  out of  5
rating by Elsie Virginia Ruiz
"I am so pleased to be working with Larry Brigham Statefarm!! Jocelyn was extremely professional and helped me in protecting my family. Thank you 👍"
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Wendy Corder

March 26, 2025

5  out of  5
rating by Wendy Corder
"Always friendly and knowledgeable."
We responded:
"Thank you, Wendy! It makes our day hearing that our team continues to be helpful and approachable. We appreciate your support!"
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Utsav Mandhana

March 26, 2025

5  out of  5
rating by Utsav Mandhana
"First of all, hats off to this State Farm, and to all the staff and officers! I love my insurance policy with them, they’re super flexible with you regarding any situation or circumstance, super nice, kind, helpful and professional! Special shoutout to Jocelyn, she’s immensely hard working and dedicated to the job and making sure I’m always aware of everything and new changes. She checks on me every now and then and is polite and professional. They’ve helped me a lot, and have been my insurance company since my first ever car! I’d definitely recommend them. They explained everything really well when it was my first time getting a car and insurance, so that made me super comfortable and helped me a lot! I appreciate their efforts! Keep being amazing, thank you!"
We responded:
"Thank you, Utsav, for your wonderful feedback! I'm happy to hear that you love your insurance policy with us and find our team flexible and professional. Jocelyn will be delighted to know her dedication and hard work have made a positive impact on your experience. It's great to know that our explanations helped you feel comfortable. We're here for any future needs or questions you may have. Thank you for recommending us!"
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Earnestine James

March 24, 2025

5  out of  5
rating by Earnestine James
"I had such a great experience with Jocelyn ! She was very kind and helpful!"
We responded:
"Thank you, Earnestine, for sharing your positive experience! I'm happy to hear that Jocelyn was kind and helpful during your visit. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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John A Younts

March 24, 2025

5  out of  5
rating by John A Younts
"Pleasant, helpful, quick service and care."
We responded:
"Thank you, John, for your wonderful feedback! I'm glad to know you found our service pleasant and helpful. We're here to assist with any future needs or questions you may have."
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Rena Brunson

March 19, 2025

5  out of  5
rating by Rena Brunson
"State Farm is a great insurance company to insure your needs. The staff is real nice and helpful. I recommend them to anyone."
We responded:
"Thank you for your wonderful feedback, Rena! I'm happy to know that you find our team helpful and nice. Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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selvin saavedra

March 18, 2025

5  out of  5
rating by selvin saavedra
"very kind and helped me with what I needed."
We responded:
"Thank you, Selvin, for your kind words! I'm happy to hear that we could assist you with your needs. If you have any more questions or need further assistance, feel free to reach out anytime."
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Lee Ann Corbett

March 18, 2025

5  out of  5
rating by Lee Ann Corbett
"Great staff"
We responded:
"Thank you, Lee Ann, for your kind words! I'm happy to hear that you found our staff to be great. If you ever need assistance or have any questions, feel free to reach out. We're here to help!"
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Shenelle Jackson

March 13, 2025

5  out of  5
rating by Shenelle Jackson
"I love State Farm very polite"
We responded:
"Thank you, Shenelle, for your wonderful feedback! I'm happy to know you had a positive experience with us!"
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kc terrell

March 8, 2025

5  out of  5
rating by kc terrell
"Great service above and beyond"
We responded:
"Thank you, KC, for your wonderful feedback! I'm glad you experienced such exceptional service. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Andrea Martin

March 7, 2025

5  out of  5
rating by Andrea Martin
"Love how everyone is so kind and always find ways to make sure you get the best deals"
We responded:
"Thank you, Andrea, for your wonderful feedback! I'm happy to know that our team’s kindness and dedication to finding the best deals for you made a positive impact. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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W R

March 7, 2025

5  out of  5
rating by W R
"Interaction over the phone was clearly direct & on point while paying my bill. The Receptionist was also very polite!"
We responded:
"Thank you for sharing your experience! I'm glad to know that your interaction with our team was clear and efficient while you were paying your bill. If you have any more questions or need assistance, feel free to reach out anytime."
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Isshon Mckiever

March 3, 2025

5  out of  5
rating by Isshon Mckiever
"Great customer service ! I walked straight in after months of online searching & came out with a new walk and confidence. Auto and life insurance affordable I was pleased I highly recommend! Thank you !"
We responded:
"I'm happy to hear that you had such a positive experience with us, Isshon! It's wonderful to know that you found our insurance options affordable and that you left with newfound confidence. Thank you for recommending us! If you have any questions or need further assistance, feel free to reach out anytime."
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Maxine Robinson

February 27, 2025

5  out of  5
rating by Maxine Robinson
"Very nice and pleasant. They even me find more ways to save money on my insurance. Highly recommend."
We responded:
"Thank you, Maxine, for your wonderful feedback! I'm happy to know that you found our service pleasant and that we could help you discover more ways to save on your insurance. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
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Jonelle Lake

February 25, 2025

5  out of  5
rating by Jonelle Lake
"personable, knowledgeable and high quality products."
We responded:
"Thank you, Jonelle, for your wonderful feedback! I'm happy to know you found our team personable and knowledgeable, and that our products meet your expectations. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Sheree Caughman

February 21, 2025

5  out of  5
rating by Sheree Caughman
"Always pleasant and helpful"
We responded:
"Thank you, Sheree, for your wonderful feedback! I'm glad to know that you find our service pleasant and helpful. If you have any questions, feel free to reach out. We're here to help!"
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Carol Phillips

February 19, 2025

5  out of  5
rating by Carol Phillips
"Thank you for your patience and professionalism."
We responded:
"Thank you, Carol, for your kind words! I'm happy to know that our patience and professionalism made a positive impact. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Wendy Childers

February 19, 2025

5  out of  5
rating by Wendy Childers
"Everyone here has been more than helpful, especially Jocelyn who has put up with my lack of computer savvy and at least weekly visits to the office for help with my hurricane damage claims. Thanks!"
We responded:
"Thank you, Wendy, for your kind words! I'm happy to hear that Jocelyn and the team have been able to assist you with your hurricane damage claims. We truly appreciate your visits and are always here to help with any questions or needs you may have. Don't hesitate to reach out anytime!"
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nancy roudybush

February 19, 2025

5  out of  5
rating by nancy roudybush
"Great personalized service. Very friendly and take care of needs quickly."
We responded:
"Thank you, Nancy, for your wonderful feedback! I'm happy to know that you appreciated the personalized service and our friendly approach. It's our priority to address your needs promptly. If you have any questions or need assistance in the future, feel free to reach out."
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Miranda Orso

February 17, 2025

5  out of  5
rating by Miranda Orso
"They answer all our questions and helped us add our house to our insurance policy! They were also great during my car accident in November!"
We responded:
"Thank you, Miranda, for sharing your experience! I'm happy to know that we could assist with adding your house to your policy and support you during your accident. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Tonya McCormick

February 16, 2025

5  out of  5
rating by Tonya McCormick
"I have been with State Farm for a very long time and have never had any issues. When the previous agent Larry Brigham retired and Gerrie Gresham picked up the clients that was a very smooth transition. After taking over the Batesburg office, I sat down with Gerrie and he is a very kind man. I have never had an issue with making payments over the phone and have promptly received an email to the matter. Gerrie and his team are great to work with."
We responded:
"Thank you, Tonya, for sharing your experience! I'm glad to hear that the transition was smooth and that you find our team great to work with. It's wonderful to know that making payments over the phone has been hassle-free for you. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Dwight Eva

February 13, 2025

5  out of  5
rating by Dwight Eva
"Wonderful staff. Went out their way to make my recent incident less stressful."
We responded:
"Thank you, Dwight, for sharing your experience! I'm happy to know that our team was able to ease the stress of your recent incident. We're always here to help with any future needs or questions you might have."